jasahoki Jurisdiction Notice

We at jasahoki operate an online entertainment service centred on football betting, live-dealer tables, and slot games in jurisdictions where local law permits such services.

Our platform covers Liga 1 Indonesia, Piala AFF, Champions League, and international football tournaments, alongside live blackjack, roulette, baccarat, and games from providers such as Pragmatic Play and Play'n GO. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks (mobile banking, local payment, online payment, e-wallet). Access to our service depends on your jurisdiction and your compliance with applicable law.

This notice sets out the legal boundary of our operations, your responsibility as a user, and the contact channels for legal or regulatory inquiries directed to jasahoki.

Service availability and jurisdiction

We do not offer our services in jurisdictions where online wagering is prohibited by local law. Users are responsible for verifying that access to and use of jasahoki comply with the laws of their own jurisdiction. Our platform does not deliberately target users outside our supported regions, but we cannot guarantee that our site is technically inaccessible from all unsupported jurisdictions.

We operate under the premise that our users reside in, or are accessing our service from, a jurisdiction where online betting and gaming are lawful. If you access jasahoki from a jurisdiction where such services are prohibited, you do so at your own legal risk. We are not liable for any consequences arising from your use of our platform in breach of your local law.

Account eligibility and user responsibility

To open an account on jasahoki, you must meet the following requirements:

• You must be able to legally enter into contracts in your jurisdiction.
• You must not be a resident of a jurisdiction where online betting is prohibited.
• You must provide accurate personal information during registration, including your full name, date of birth, and national ID number (KTP for Indonesian users).
• You must complete our Know Your Customer (KYC) verification process by submitting proof of identity and proof of address.
• You must not use jasahoki on behalf of any third party, and you must not register multiple accounts under different identities.

We perform identity verification to comply with anti-money laundering and sanctions regulations. During this process, we cross-reference your submitted documents against public watchlists and our internal fraud database. If your verification fails, we will close your account and return any funds in your wallet, minus any applicable fees.

Data protection and privacy

We process your personal data in accordance with applicable data protection law. Your data is encrypted and stored on secure servers; our privacy policy (linked in the footer of jasahoki) describes in detail what information we collect, how we use it, and your rights over that data. We do not sell your personal information to third parties. Payment processors such as DANA, e-wallet, and mobile banking receive only the information necessary to complete deposits and withdrawals.

Terms of service and dispute resolution

By accessing jasahoki, you agree to our Terms and Conditions, which set out the rules governing your account, your use of our markets and games, and the procedures for settling disputes. Our terms define what constitutes abuse (such as collusion, bonus manipulation, or use of automated betting tools), and what consequences may follow (suspension or permanent closure of your account).

If you believe we have treated you unfairly, you may submit a complaint to our support team. We aim to respond to complaints within a reasonable timeframe, typically two to five business days. If you are not satisfied with our response, you may escalate your complaint to the relevant regulatory authority in your jurisdiction.

Contact for legal and regulatory matters

If you have legal questions, wish to report a compliance concern, or need to contact jasahoki for regulatory purposes, please use the contact channels listed below. We maintain a compliance officer who responds to formal legal inquiries within five business days.

• Email: [email protected]
• Support contact: Available via the contact form on our platform or through live chat during operating hours.
• Mailing address: Our registered address is maintained and available upon written request to our compliance team.

We reserve the right to restrict or terminate access to jasahoki for users in jurisdictions where our service becomes prohibited, or where we determine that continued service would violate applicable law. Such action may occur without notice if we are compelled by legal process.

This notice is effective immediately and may be updated at any time. Material changes will be communicated to you via email at your registered address on jasahoki. Your continued use of our service after such notification constitutes acceptance of the updated notice.